Light LuxEleganceDepot — Hassle-Free Returns with Grace

1. Return Eligibility

You may return items within 30 days of delivery if:

• The item is unworn, unwashed, and unaltered

• All original tags are attached

• It is returned in original packaging

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2. Non-Returnable Items

• Sale or promotional items

• Intimates, bodysuits, or final sale merchandise

• Items showing signs of wear or scent

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3. How to Start a Return

1. Email [email protected] with:

   • Order number

   • Reason for return

   • Optional photos (if applicable)

2. Await confirmation and return label (if eligible)

3. Ship the item within 7 days of approval

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4. Refund Details

• Refunds are processed back to your original payment method within 5–7 business days after inspection

• Original shipping fees are non-refundable

• Returns with missing tags or wear may be refused or partially refunded

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5. Exchanges

We do not offer direct exchanges. Please return your item and place a new order for the desired style or size.

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6. Defective or Incorrect Items

If you received a damaged or incorrect item:

• Email us within 72 hours of delivery

• Include clear photos of the issue

• We will arrange a full replacement or refund at no additional cost